seanjohn wrote:
The valve stems were fine when I brought them in, 100%....when I come back to the shop they are sheared in half.....they weren't like that when I brought them in. Process of elimination leads me to believe that whatever happened, happened why they were mounting the tires....the stems didn't fall in half as soon as I dropped them off. The type of stems used on these wheels have a the rubber grommets on both sides of the lip of the wheel, then on the back side they are double nutted. The valve stems were sheared off on the portion of the stem that sat in the backside of the lip. I dunno how it happened, all I know is that it DID happen....and I didn't do it. IMHO a shop should take responsibility for screwing things up....regardless of how big/small it is.

Depends on the screw up. And in the automotive business, the customer isn't always right. But like we said, you should have brought new ones in. Maybe they did break when he mounted them. Maybe the broke because they were overtightened and when they put the tire on it tore it off. I DONT KNOW. What I do know is that both partys are in a grey/fine area of customer relations, and the only neg part you have right now is not bringing new ones not mounted in. PERIOD.

As for the fingers, well, they get tired from other things

Ry

weshole wrote:
You seem to post just to start shit.

Your my hero!:icon_thumleft:

Pretty much. :icon_joker:

stir stir stir

weshole wrote:
Look out! I didn't find anything to say that pleases you. Your lack of finding anything relevant to this thread is a testament as to why your not well liked on here. You seem to post just to start shit.

Your my hero!:icon_thumleft:

that was a good one!

97jeep wrote:
hahaha wes, u make me laugh

Consider my job...... DONE!

weshole wrote:
I'm a very angry driver so I use my finger(s) alot. Hence the fatigue.

hahaha wes, u make me laugh

Your my hero!:icon_thumleft:

weshole wrote:
Kirk, The alphabet confuses you.
who capitilizes the after a comma?

STiSchucky wrote:
im confused how fingers get hurt while typing 5 sentences

Kirk, The alphabet confuses you.

Now, you ask how they go bad? Have you ever looked at a old 5-15 year old tire? rubber deteriorates over time due to age, use, and worst of all temperatures (hot to cold, hot to cold, cold to hot, etc etc).

As for them being restored, they should have been replaced. They should be replaced everytime a tire is removed. Now, ask yourself this personal question, would you reuse a condom? NO, at least I hope not. Would you use one that is 5-15 years old? NO, again, at least I hope not. Thank you very much, just like wes said, my fingers are tired and I hope you use a new rubber next time you work on your tires.

Ry

P.S. we weren't there ourselves, but from our experiences, rubber gets old and is cheap insurance to replace.

And I'm done. My fingers hurt.

weshole wrote:
I do know what they are and I do know how they go bad. If you think the only way they go bad is the core failing, then youd better go ask any "otr" truck driver who has had one fail on them on the freeway. Like I said, I wasn't there to witness it. It was stated that these wheel were from the 80's right? There is NO WAY that I'll ever use a valve stem from that long ago. All valve stems go bad even metal ones and even the almighty rays/volk ones are not failure proof. Remember they are either made from aluminum or brass and can split. I have seen it before. Oh by the way, I do work at a tire store as well. Just not there.

How do they fail then????? Educate me...

Fargo wrote:
Do you guys even know what metal valve stems are?????? The only way they do go bad is if the core fails, then you replace, rust out, or get sheared off/hit.....

Did they hold air when you brought them in, I am assuming they did, tell them to replace it.....

I do know what they are and I do know how they go bad. If you think the only way they go bad is the core failing, then youd better go ask any "otr" truck driver who has had one fail on them on the freeway. Like I said, I wasn't there to witness it. It was stated that these wheel were from the 80's right? There is NO WAY that I'll ever use a valve stem from that long ago. All valve stems go bad even metal ones and even the almighty rays/volk ones are not failure proof. Remember they are either made from aluminum or brass and can split. I have seen it before. Oh by the way, I do work at a tire store as well. Just not there.

Did they hold air when you brought them in, I am assuming they did, tell them to replace it.....

http://www.daliracing.com/v666-5/catalog/index_browse_part.cfm?focus=812

http://www.evasivemotorsports.com/merchant2/merchant.mvc?Screen=PROD&Product_Code=RAYS-VS&Category_Code=ValveStems

weshole wrote:
Valve stems do go bad. Even metal ones. I am by no means sticking up for them either. I wasn't there to witness it. I am merely stating a point. It's pretty tough for someone to fuck up a valve stem when mounting a tire because you never touch the stem in the processs. The only time a person comes in contact with a stem is if you are going to remove it. Sorry to hear about your misfortune and good luck. At least it's just a stem and not the entire wheel like in Jim's situation.

Exactly. That sucks about your wheel and all, but you really should check the "tech specs" on things before going around and neg rep other people/places. Ive been working on cars for years, dealing with tires too for years and yet have I ever "tore" the valve stem installing the tire. You should have brought NEW valve stems in with the tires and rims for them to install them. They are just a few pennies on the dollar and are a hell of a insurance deal against leaks later, which also could lead to a tire blow out. Valve stems are extremely strong, and like wes said, you usually only damage it whle removing it or old age. Goodluck on your deal.

Ry