Wanted 17,000 Apples
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smtomps1955;252158 wrote:
Maybe its because they dont care to put on a fake smile and suck your dick to get you to buy there product and thats what i like about them they arnt greedy car salesmen...and before you start to get all butt hurt this isnt aimed at you just my opinion on what you had written.DingDingDing
While customer service with a smile is nice and usually a "requirement" for most businesses, I'd be willing to bet that most of the time the person behind that smile at sears/wherever is saying "HURRY THE **** UP AND BUY THIS OR LEAVE".
Not saying you should have to put up with a salesman who is being a complete dick but I HIGHLY doubt anyone at Tintmasters is like that. I've been in there a few times and gotten pricing on some stuff and have no complaints.
If you want to complain about a business my #1 hated business is Site On Sound.
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A friend and I were both looking at buying sound systems for our vehicles about...ehh...2 or 3 years ago. We went in there once and browsed for probably 15-20 min and never had a single person come help us...we were 2 of the 3 total customers in the shop with 2 or 3 guys working sitting doing nothing.
A few days later I came in with my friend again, and we had no help at all, but I had $400 in cash on me. I pulled it out and started counting the 20's and suddenly we had a guy come over and offer assistance to us. We said "Nah just looking" and left...prick.
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capitlj;252153 wrote:
It might be different for some of you but when I am modding my car I ask a lot of questions about the parts I'm buying. Websites usually don't have all the answers.Thats why you do the research yourself and know what YOU want to buy and save a lot of money, instead of going into a store spending the extra money and getting an opinion of what the newest fad is or what some 20 something year old shop employee thinks...
That and how many reputable auto performance stores online do you know of that has no return policy...Drifterextreme, correct me if im wrong, but didn't you buy tires for the s2k from TM's and they got the wrong ones and created a big fiasco that they ended not wanting to own up for?
no offense TM
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DelSlow;252171 wrote:
Thats why you do the research yourself and know what YOU want to buy and save a lot of money, instead of going into a store spending the extra money and getting an opinion of what the newest fad is or what some 20 something year old shop employee thinks...That and how many reputable auto performance stores online do you know of that has no return policy...Drifterextreme, correct me if im wrong, but didn't you buy tires for the s2k from TM's and they got the wrong ones and created a big fiasco that they ended not wanting to own up for?
no offense TM
No offense taken, that is a truthful story. I personally, ordered the wrong size tires for Matt (he asked about the size first, and I agreed that was what should have gone on, but being I am a shop and should have the correct answers, I will take 100% blame) and after they were installed we realized they were....to skinny I believe?? Well after they are mounted and balanced they are not returnable. I ended up getting a credit, but the balance of the size he had on the wheels and the size he SHOULD have gotten was something he was left having to pay for. I don't think that is out of line, because one size is $XXX and a wider size is $XXX extra, and he owed that extra. I felt bad, but he was good to deal with, and very polite and it was that reason that he was taken care of and I did what I could.
I admit my mistakes, and that is one of them!.
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ihaveaids;252182 wrote:
Then speaking from experience, they shouldn't last as long as they have.How is this? im just curious.
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ihaveaids;252186 wrote:
Well where I used to work things when down hill when we started providing poor customer service.Just let it go. We obviously have gotten to the point we are at from doing a few things right, and I'd bet 95% of our customers are very happy with how they were treated. If you feel you weren't treated right, I apologize and I mean it. Now let it go man hahaha.
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back to these apples....
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ihaveaids;252182 wrote:
Then speaking from experience, they shouldn't last as long as they have.So your saying they should have went down the tubes along time ago because they don't smile ect.. Im sure that when people walk threw the door Jason is standing there saying "hey what can i help you with man" something like that or similar, i believe that 90% of the people that buy from them, go there cause the environment its a "real" place to be, not someone shoving BS down your throat saying this is the best on the market when they in reality don't know shit about the bogus tie they are wearing.
IMO pretty sure id rather walk into a business's door and get punched in the fucking face than have a cheesy ass smile thrown at me...
/rant
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I am a cheesy ass car salesman and trust me for how much the retail customer mess with you and lies to my face it does get old after awhile...Its the same in any retail situation for ever good customer you have 5 bad ones like the ones that come in and waste time and drive vehicles just to drive it and waste gas and fuck with us.I think anybody that works in retail would agree with me.The one thing to remember is that everone is trying to make a living and in this market for all of us we have to be competitive on pricing, as for TM you are paying for more than the part anybody would have to agree that they are smart,they have answers if you ask they might be a couple more dollars on a product but you get a sweet warranty with your purchase.There is alot more to business behind the scene that people dont know about ,think about or care about.
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I love how people rip on these other stores in this thread but i suppose thats different, right?
Personally id rather go to site on sounds for audio, or Team. If i buy go fast parts, ill get them online. If i buy oil, it'll be Walmart (mobile 1 is cheap there)...... Ill go to TM's for tint and thats about it.
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DelSlow;252212 wrote:
I love how people rip on these other stores in this thread but i suppose thats different, right?Personally id rather go to site on sounds for audio, or Team. If i buy go fast parts, ill get them online. If i buy oil, it'll be Walmart (mobile 1 is cheap there)...... Ill go to TM's for tint and thats about it.
For once I actually agree with DelSlow lol
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When I first moved up here, and didnt really know anyone I had went to TM a couple times and didnt really get the time of day from anyone there (no offense jason and the rest of the guys). I can kinda see why though... If someone comes in you can usually tell if they are planning on buying anything or are seriously looking, and if they are not, most of the time there's no point in helping them, while u can be doing something else to make money (not that I agree with that but it's logical). Now that i've gotten to know them, I get treated pretty well there... They are expensive on some things, but i've found they have had some good deals on stuff. If they are cheaper or barely more on a price, i'll order it from them, if not i'll get it somewhere's else...
As for MAPerformance, like inspector said, they are actually a large and reputable local shop (in the cities)... They arent some cheap internet place, hell they have a 9sec 1000hp FD with a 4G63 in it... I've heard a lot of good, and no bad about them.
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bubba;252216 wrote:
When I first moved up here, and didnt really know anyone I had went to TM a couple times and didnt really get the time of day from anyone there (no offense jason and the rest of the guys). I can kinda see why though... If someone comes in you can usually tell if they are planning on buying anything or are seriously looking, and if they are not, most of the time there's no point in helping them, while u can be doing something else to make money (not that I agree with that but it's logical). Now that i've gotten to know them, I get treated pretty well there... They are expensive on some things, but i've found they have had some good deals on stuff. If they are cheaper or barely more on a price, i'll order it from them, if not i'll get it somewhere's else...As for MAPerformance, like inspector said, they are actually a large and reputable local shop (in the cities)... They arent some cheap internet place, hell they have a 9sec 1000hp FD with a 4G63 in it... I've heard a lot of good, and no bad about them.
not to mention the best tuner in the tri-state area.
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